Jolly Sailor
Mead Ln, Saltford, Bristol BS31 3ER
$
English
Reservations
Phone: 01225 873002
Business Info
- Address: Mead Ln, Saltford, Bristol BS31 3ER
- Cross Street: Mead lane
- Cuisine: Bar-B-Q | Desserts | English | Fusion | Hamburger | Indian | Pasta |
- Cost: | Very Inexpensive
- Category: Pub
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Brunch | Lunch | Dinner |
- Parking: Car Park |
- Payment Options: VISA | Amex | MasterCard | Cash | Apple Pay | Google Pay | Debit |
- Corkage Fee: N/A
- Website: jolly-sailor.com
- Phone: 01225 873002
- Features: Full Bar, Sunday Brunch, Famous Chef, Live Entertainment, Outdoor Seating, Smoking Area, Takeout Available, Working Fireplace, Wheelchair Access, Lounge / Bar, Healthy Options, Free Wi-Fi, River View, Big Screen TV,
- Occasion: Child Friendly, Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, Quiet Conversation, Vegetarian, Dog Friendly, Quick Bite, Trendy / Hip, Date Night,
Photos
Business Hours
Reservations Available
- Monday
- Closed
- Tuesday
- ALL DAY-RESTAURANT 12:00 - 21:00
- Wednesday
- ALL DAY-RESTAURANT 12:00 - 21:00
- Thursday
- ALL DAY-RESTAURANT 12:00 - 21:00
- Friday
- ALL DAY-RESTAURANT 12:00 - 21:00
- Saturday
- ALL DAY-RESTAURANT 12:00 - 21:00
- Sunday
- ALL DAY-RESTAURANT 12:00 - 19:00
Customer Reviews & Ratings
3.5 out of 5 stars based on 1140 votes
- Overall: 1/10
- Food: 1/10
- Service: 1/10
- Ambience: 1/10
- Value: 1/10
Aug 05, 2022
Graham W.
booked for 8.30pm
kitchen closed at 7pm - great
- Overall: 4/10
- Food: 6/10
- Service: 6/10
- Ambience: 3/10
- Value: 8/10
Aug 11, 2020
Brenda H.
There was an ants nest at our table. The owner was brusque. The area outside was dirty and very crowded with rowdy people. We didn't feel welcomed or valuable guests. It wasn't a calm or pleasant experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 16, 2021
Joanne L.
We stumbled across the jolly sailor whilst looking for places to eat online in the bath area. It's a lovely little pub on the river where barges pass through the lock great seating area outside
- Overall: 8/10
- Food: 3/10
- Service: 8/10
- Ambience: 8/10
- Value: 6/10
Jul 22, 2020
Jason R.
With all the customers and the beautiful location a little bit of effort to produce food of decent quality would really do this place well. Unfortunately, the food is just frozen and deep fried. The sunday roasts looked bland.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 27, 2022
Gaynor L.
We had a wonderful Christmas lunch and the staff were amazing.
Brilliant thank you.
Gaynor
- Overall: 3/10
- Food: 1/10
- Service: 7/10
- Ambience: 4/10
- Value: 2/10
Aug 18, 2020
Sarah B.
Food was cold, chicken in ny salad was very dry and bacon was undercooked. My partners fish was extremely pale and chips were cold. There were flies flying around inside the bar as we were eating (maybe due to the fact that glasses weren't cleared). Paid for pudding and had to wait 50 minutes for it to come out, after asking for it again. Overall an extremely poor experience and it is unlikely we will be returning.
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 6/10
- Value: 9/10
Oct 13, 2020
Bob S.
Really friendly manager/ owner ? and staff, great Sunday lunches and plenty of it. Decor a bit tired and tatty so not a dressy, special occasion type place but will certainly be going back and happy to recommend.
Thank you for looking after us
- Overall: 5/10
- Food: 2/10
- Service: 2/10
- Ambience: 0/10
- Value: 2/10
Jul 11, 2021
oliver v.
Unfortunately the service and cleanliness of the jolly sailor has gone downhill, such a beautiful location, but the pub cleanliness isn’t on par with the location, or what it used to be. The beer selection is also in need of review. Foster/Heineken with a poor selection of ipa’s. The team are polite just young and untrained.
- Overall: 7/10
- Food: 7/10
- Service: 7/10
- Ambience: 6/10
- Value: 7/10
Oct 12, 2020
Stephen C.
Eating at an outside table on a cold day is never so good as an inside one, but that’s Covid! The food and drinks were what we expected and service, given the circumstances , was prompt and there was probably a smile behind the mask. Had to ask for a another black coffee as it was not up to scratch but the replacement was brought out immediately and with an apology.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
May 12, 2021
jenny c.
really enjoyed the meal and the time - will definately come back ! thanks.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Jan 29, 2022
Sara D.
We booked in advance - no room in covered conservatory - had to sit inside. There were 2 lovely old fireplaces but no fires lit as they were waiting for a wood delivery! Very cold so had to keep our coats on! 3 of the lunch courses were unavailable- soup, steak pie & mushrooms on toast . Coffee was not good. Jacket potatoes came with cheese melted all over the non cheese order & cold cheese on the ‘with’ cheese order! 2 ladies toilets- one no toilet paper & the other not flushing but no Out of Order sign on it. Not expensive but not worth it! Customers should go to Bird in Hand up the road instead!!!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 26, 2020
Fay H.
Very good all round and excellent food although food was very rich so a bit too much for me.
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 07, 2022
Derian S.
Starters (hummus and nachos) and mains (curries) were fantastic. Puddings ok. The staff were really stretched but were really friendly and helpful. Very impressed and will be trying out the Mantra Indian restaurant in Bath to try more of the curry dishes.
- Overall: 7/10
- Food: 8/10
- Service: 6/10
- Ambience: 7/10
- Value: 6/10
Jul 23, 2021
Hope L.
Servers seemed a little clueless and menus/tables felt sticky and hadn't been cleaned. It wasn't busy so no excuse, the staff were just standing around chatting to each other. The food was good and generous portions. Lovely location
- Overall: 8/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 13, 2020
David B.
Incredibly busy hot lunchtime Staff coped well
Parking a problem Got blocked in
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 21, 2022
Pete D.
Good selection of food and drinks on offer, very friendly and helpful staff, the curry was superb.
- Overall: 0/10
- Food: 2/10
- Service: 0/10
- Ambience: 5/10
- Value: 2/10
Feb 07, 2022
Allen T.
Had to wait an hour before asking where our food was, 10 minutes later we gave up asked for the bill & it was then that our order was cancelled so even then our order was started. Would not recommend to anyone
- Overall: 6/10
- Food: 7/10
- Service: 8/10
- Ambience: 10/10
- Value: 2/10
Aug 04, 2020
Marian D.
Food was OK nothing exceptional, overpriced £13.00 for a cheeseburger?. Place very tired.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Dec 11, 2021
Cyndie F.
Turned up for booking to find no food supplies so not opening. All ui can say is why were we not contacted, disgusted!!!
- Overall: 3/10
- Food: 4/10
- Service: 9/10
- Ambience: 7/10
- Value: 8/10
Aug 21, 2020
Linda H.
Staff we’re very pleasant and helpful, cleanliness needed a lot to be desired. Food not very nice, salad lymp, my husband’s fish and chips not cooked long enough, we won’t be visiting again.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 5/10
- Value: 8/10
Aug 29, 2024
Tessa W.
A very pleasant pub situated right by the river, a beautiful situation. The food was good pub food at a reasonable prices. My only observation was that the outside area could do with some tidying up
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Dec 09, 2022
Trish F.
A really warm welcome and very good service .Wonderful roaring fire. Food was beautifully cooked and value for money.
It was a quiet night overall but really enjoyed it .
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 19, 2021
Grace K.
Lovely atmosphere in the sunshine. Great service. Good covid control in place. Delicious food.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 13, 2021
Doreen E.
Helpful staff with dietary needs. Food good.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 17, 2022
Deborah S.
Staff was very helpful and very friendly. Will definitely be going back .food was amazing
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Oct 29, 2020
Jackie S.
Lovely food- great service.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 13, 2021
Angela I.
Rice was a bit overcooked but the staff were lovely and looked after us very well. Would recommend you.
- Overall: 5/10
- Food: 6/10
- Service: 6/10
- Ambience: 3/10
- Value: 6/10
Oct 05, 2021
Pam R.
Disappointed there was no Sunday roast, haven’t been for a while won’t be back,sorry.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Sep 21, 2021
Lisa B.
We booked a table but we never stayed to eat.The pub was dirty there were tables that hadn’t been cleared plates piled up everywhere.We could see into the kitchen and that wasn’t a pleasant sight either.I suggest that if they want to attract customers they need to have a deep clean and make everything more appealing as it stands at the minute it’s a terrible place…..definitely won’t be going back.
- Overall: 0/10
- Food: 0/10
- Service: 1/10
- Ambience: 4/10
- Value: 2/10
Dec 01, 2021
Hollie M.
Lovely pub in a lovely location. Pre booked table, waited over an hour for food, when food arrive it was cold
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 10, 2020
Rebecca O.
Went recently when the social distancing measures had been put in place, really quick to get served, food came out within 10 mins (very surprised as the garden was full!), staff very helpful and overall great visit! Thank you for being open!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
May 05, 2023
Louise E.
Celebrate my friends 40th birthday,
Excellent service, nothing was to much trouble. We was bit hot so server opened windows to let some air in. Food was nice
- Overall: 5/10
- Food: 3/10
- Service: 6/10
- Ambience: 7/10
- Value: 2/10
Jun 03, 2021
Melanie E.
Food was not great, scampi soggy, chips mushy inside, ordered a brie and cranberry panini was delivered a brie cranberry and bacon baguette.... couldn't be bothered to queue and complain. Wanted to give them the benefit as just starting back up but overall wouldn't go back for food.... yet.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 24, 2024
Rob H.
Friendly and welcoming
Only negative was the gents cubicle was out of order
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Feb 28, 2022
Megan B.
Unable to rate as they informed us on arrival that they were not serving food, despite having a booking and them having our phone number we were not informed. We’d walked 30 mins and planned the table around our lil ones eating. So not a great experience.
- Overall: 6/10
- Food: 8/10
- Service: 8/10
- Ambience: 9/10
- Value: 8/10
Jul 24, 2021
Grace B.
Tables were sticky and we had to wait an hour for food but food was really nice!
- Overall: 5/10
- Food: 6/10
- Service: 8/10
- Ambience: 3/10
- Value: 7/10
Aug 20, 2020
Mike P.
There was a limited menu due to the 50% government incentive scheme. We went to the Jolly Sailor to sample the curries available from the menu online. To be told that there was a restricted menu was very disappointing. We thought it was 50% off NOT 50% of the menu!! Will not be going back.
- Overall: 7/10
- Food: 7/10
- Service: 9/10
- Ambience: 8/10
- Value: 7/10
Oct 22, 2022
Sharon S.
Really nice visit we went for a lunch time treat. Only thing I would say is please warm the plates for the hot food. It is a simple thing but takes the standard up a level. Hot food should come on warm/ hot plates., But we did really enjoy our meal. But we would have gave 8/9.
- Overall: 6/10
- Food: 7/10
- Service: 4/10
- Ambience: 6/10
- Value: 6/10
Apr 11, 2023
Mark T.
The only member of staff working did an awesome job on his own, however, there should have been more people working. It was becoming embarrassing that food could not be served later because there were drinks to pour at the bar, luckily when we got there we were two of only 4 others but we still waited 1 hour from ordering, for our food. Food was lovely but the place needs more staff.
- Overall: 7/10
- Food: 10/10
- Service: 6/10
- Ambience: 6/10
- Value: 9/10
Feb 27, 2022
Amanda W.
We went for lunch on Friday, turned up and had to wait to tell someone we had booked a table. We were told they were missing a few things from the menu, which was fine we ordered and food was very nice. We had scampi and steak & ale pie.
More and more people came in and were told what was missing from the menu, it actually got so bad it was easier to say what they did have rather than what they didn’t! We felt sorry for the 2 girls behind the bar as it just felt they were having to take the brunt for the lack of food available. We were lucky to order when we did. Overall it was a nice experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 02, 2022
Jacqui R.
Very kind lady (blonde bun) and friendly table service.
- Overall: 5/10
- Food: 2/10
- Service: 10/10
- Ambience: 7/10
- Value: 4/10
Aug 06, 2020
Joanna O.
Lovely pub, brilliant staff, awful food.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 28, 2021
Martin P.
Everything was ok. Just a shame we had to return are pudding as it had a hair actually in the sticky toffee pudding, wanted quiche but wasn’t told it wasn’t In stock till I asked if it came cold or hot and told they weren’t serving hot drinks but they were making hot drinks at the time,
Other then that the platters were lovely and perfect value of money and a lovely
Scenery, I will be back again
- Overall: 7/10
- Food: 10/10
- Service: 2/10
- Ambience: 10/10
- Value: 10/10
Apr 20, 2021
Michaela C.
Took a while to be seated and then we were sat at the table for a while waiting for someone to take our order. In the end I had to get up and walk towards the waitress to let her know that we were ready to order. Food came out quite quickly after that but not even halfway through eating my meal the waitress came up to our table and asked us to pay whilst eating which was rude and unnecessary. Other people around us were waiting a while to pay for their order after eating so it was strange that we were singled out and made to pay before we had even finished.
Everything else was perfect and I would definitely visit again.
- Overall: 5/10
- Food: 5/10
- Service: 8/10
- Ambience: 3/10
- Value: 6/10
Sep 26, 2020
Phil T.
Limited menu (Understandable) seasonal vegetables consisted of a small pot of very unappetising peas. Drab and tired decor and disgusting toilets.
- Overall: 5/10
- Food: 3/10
- Service: 9/10
- Ambience: 6/10
- Value: 6/10
Aug 12, 2020
Lisa H.
The service was good especially as they were very busy. Staff very friendly. One meal was disappointing - quiche that tasted as if it had been warmed in microwave (rubbery).
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 31, 2021
James L.
Very nice food, really friendly owner. Will definitely return.
- Overall: 4/10
- Food: 5/10
- Service: 4/10
- Ambience: 2/10
- Value: 4/10
May 05, 2022
Barbara D.
The staff are pleasant and welcoming, but their inexperience does show. The pub is in an attractive location beside the river, so has a lot of potential. Hopefully with more experience, training and improving the standard of cleanliness, this place will get much better. The food was fine.
- Overall: 1/10
- Food: 0/10
- Service: 1/10
- Ambience: 1/10
- Value: 1/10
Nov 15, 2022
Kelsey C.
Well won’t be rushing back, pre booked table not set took 1 yes 1 and HALF just to get starters. They weren’t busy asked serval times very poor communication. We had to give up it was so painful!
- Overall: 9/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Aug 10, 2022
Sally B.
Excellent curry. Chicken Tikka Masala
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 05, 2021
Jane G.
Due to weather and Covid it was the best it could be as always. Food was awesome as always. Jx
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 31, 2022
Robin H.
Good food, good service and excellent value. Will be back.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 8/10
Aug 11, 2020
Sara Y.
We sat outside and it was lovely. Socially distanced queuing to order food and drinks at the bar, and one way entry/exit system. The staff were lovely. The only real issue we had was the toilets. The ladies’ smelled very bad and floors/cubicles were dirty. We were at the pub for 5-6 hours and don’t think the toilets were cleaned at all during that time. Not sure how covid safe that is.
- Overall: 6/10
- Food: 7/10
- Service: 5/10
- Ambience: 10/10
- Value: 8/10
Apr 23, 2021
Martin C.
Arrived and said I had a table booked to be met with a blank face. Obviously no table booking in place.
Ordered starters and mains and it all arrived at the same time...Oh great. Very appologetic waiting person but chef obviously was under pressure and just churning the food out.
Lovely day and great to be out. :)
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 30, 2021
Rebecca H.
Really great experience, food staff service and setting we're perfect
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 19, 2020
Adrian M.
I have nothing to say, except that everything was perfect
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 11, 2025
Four Towns & Vale Community Transport K.
They all enjoyed themselves thank you.
- Overall: 1/10
- Food: 6/10
- Service: 0/10
- Ambience: 0/10
- Value: 5/10
Oct 07, 2020
Jess B.
Poor and extremely slow service,
Parts of the meal cold,
Foods come out at different times
Over run staff
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Jan 07, 2022
Benjy B.
I called up to book a table and was quickly shunned away to book online. I booked successfully only to turn up to my booking to find the restaurant closed despite asking to call if there would be any issues with the booking
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 07, 2020
Paul M.
Lovely food in a relaxed atmosphere
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Apr 18, 2021
Pat B.
Excellent lamb madras
- Overall: 0/10
- Food: 5/10
- Service: 5/10
- Ambience: 0/10
- Value: 5/10
Jan 24, 2023
Cameron G.
It was freezing cold in side. Far too cold to stay and eat. Had to leave after one drink. Terrible.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Aug 03, 2020
Jo R.
Lovely people very tentative great food but a little pricey but overall great time
- Overall: 6/10
- Food: 8/10
- Service: 5/10
- Ambience: 1/10
- Value: 4/10
Jun 05, 2023
Paul G.
It is a riverside pub but ordering food and drink standing next to a sweating and smelly man with no shirt on was not the right ambience. They were busy but should still have a minimum quality of service such as saucers with your coffee cups together with spoons and sugar.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Mar 14, 2022
Mark C.
It was lovely but a bit expensive but could well be the current prices after 2 years of covid. We had a groupon voucher. Would definitely go back , the staff were so pleasant
- Overall: 0/10
- Food: 10/10
- Service: 0/10
- Ambience: 0/10
- Value: 10/10
Dec 27, 2020
Kai W.
Online booking system “not working” - had plenty of tables but couldn’t even serve us a hot drink, poor service and attitude.
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 13, 2020
Nicola H.
Excellent setting, service especially good and food enjoyed.
- Overall: 3/10
- Food: 3/10
- Service: 7/10
- Ambience: 2/10
- Value: 4/10
May 19, 2022
Sheila S.
Sadly the pub was a bit run down and more an outdoor experience as a good venue by the riverside. My food was burnt and we will not be returning
- Overall: 7/10
- Food: 4/10
- Service: 9/10
- Ambience: 9/10
- Value: 4/10
Apr 16, 2021
Sally B.
Beautiful location overlooking the lock. A very special view
Food was sadly disappointing and over priced. A choice of dining table would be good
Picnic Benches not ideal for the elderly or pregnant ladies. We saw 2 people leave because of this
- Overall: 9/10
- Food: 8/10
- Service: 9/10
- Ambience: 9/10
- Value: 10/10
Mar 05, 2022
Pat G.
Great service, lovely food, my only little thing is, we did a groupon deal and all starters has spicy sauce, but still very good value and would definitely go again
- Overall: 5/10
- Food: 8/10
- Service: 1/10
- Ambience: 9/10
- Value: 8/10
Nov 29, 2021
Martin L.
Nice pub, nice food, nice beer but understaffed. Lunch took an hour to come.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 29, 2020
Thomas B.
Fantastic experienced, and felt very comfortable even with social distancing in place
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 14, 2020
Jill W.
The food was amazing and the service was friendly and very quick. I would recommend to others
- Overall: 9/10
- Food: 8/10
- Service: 10/10
- Ambience: 8/10
- Value: 8/10
Jul 10, 2020
Nicola L.
Fab experience. Nice to be out again to something near normal. The guys that run the Jolly Sailor are friendly, efficient and welcoming.
Food was good and reasonably priced. Menus were a bit grubby but otherwise a great place.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Oct 12, 2021
Su G.
As soon as we walked in they told us the kitchen had just closed.
We were relieved as the atmosphere was dead and staff appeared unwelcoming - presumably as they wanted to shut early. Not a problem just shouldn't have been able to book a table in first place
- Overall: 5/10
- Food: 6/10
- Service: 8/10
- Ambience: 9/10
- Value: 7/10
Apr 03, 2023
Lawrence H.
The service was incredibly slow, and the food wasn’t worth the wait.
The people people serving were just kids and didn’t really seem to care.
- Overall: 6/10
- Food: 7/10
- Service: 5/10
- Ambience: 6/10
- Value: 6/10
Aug 18, 2020
Peter S.
Staff great, food ok, peas rock hard, the manager does not understand CV 19 procedures. He could do with some management training as well. Oppressed staff. ☹️
- Overall: 7/10
- Food: 8/10
- Service: 8/10
- Ambience: 8/10
- Value: 9/10
Jul 10, 2022
GILL G.
Good service and value. When eating outside you are not allowed to set up a tab.
- Overall: 8/10
- Food: 9/10
- Service: 5/10
- Ambience: 8/10
- Value: 8/10
May 01, 2021
Wendy K.
My friend was concerned that there wasn’t table service for ordering. Also told they weren’t serving coffee until lunch was over. Crazy as that was over an hour wait, complained and lady dealt with it very efficiently, bar staff hadn’t realised we had already eaten thought we just wanted coffee. Maybe question should have been asked to avoid the confusion.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Aug 29, 2020
James K.
Very disappointing We booked a table for 8.30 on Wednesday evening. When we arrived we were told that the kitchen was closed and our booking would not be honoured. A member of staff said if we did stay we would not get food until 10.30. The staff seemed rushed off their feet and unable to cope with customers waiting for food. There clearly seems to be a problem with their booking system and we will not be returning. Luckily the Bird in Hand made room for us and I was told by a waitress there that we were the fourth lot of customers to come in after being let down by the Jolly Sailor.
- Overall: 2/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 10/10
Jun 20, 2021
Jayne R.
The kitchen was closed but they didn't bother to inform us. We drove 15 miles to not get food. Very disappointing and rude of them not to bother to contact us beforehand
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 8/10
- Value: 10/10
Jul 10, 2021
Robin H.
The service was good and friendly, prices were reasonable and the food was excellent and very generous portions. Would definitely recommend and will be going back.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jul 01, 2021
Samantha R.
Lovely atmosphere very friendly and helpful staff
- Overall: 2/10
- Food: 2/10
- Service: 3/10
- Ambience: 3/10
- Value: 1/10
Aug 13, 2022
IAN S.
Not a pub we will be going back to.
- Overall: 0/10
- Food: 0/10
- Service: 0/10
- Ambience: 0/10
- Value: 0/10
Dec 04, 2024
Martin M.
Thank you.
Your establishment was closed when I arrived!!! Why did you confirm my table booking if you knew that you were going to be closed?
Will your parking charges still apply?
If I get a parking charge you will be hearing more about this.
Why does your website state your open!!!
Totally unprofessional and uncaring for your customer. The least you should have done is closed the access to the car park so nobody falls foul of the car charging system. Sort your website out and answer the phone.
Having e-mailed Jollysailor. The next day I recieved a mail stating this.
I am so sorry. You had not got a message of cancellation as it was automated cancellation.
We had a massive flooding during last week and we are still on a process of cleaning.
I hope you understand during this unforeseen circumstances.
We wish you will give us another chance.
Kindest regards
Harry
Jolly Sailor
Thanks Harry. Good luck with the clean up. Visit in the spring maybe.
Merry Xmas.
- Overall: 10/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Apr 20, 2021
Rachael b.
Service was a little slow at first, but it was very busy, after they got through that little rush, all was fine. The table staff were very friendly and helpful and nothing was too much.
- Overall: 10/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 14, 2020
angela d.
I can't comment upon the food as the three of us only drank and had crisps but it was a really nice gesture to give me a birthday G & T; most grateful. Love the Jolly's setting and is fantastic on a sunny day/evening. Unfortunately for me, the sun never shines on my birthday (in the middle of July) and so it bucketed it down - although we were nice and dry under the large umbrella that covered the table.
- Overall: 8/10
- Food: 9/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
May 02, 2021
Rosalind S.
We had an amazing time. Felt very nervous, not knowing what to do. Staff were very helpful and if they didn't know, they got advise straight away. A Very Satisfied Customer. We will come back to The Jolly Sailor, Saltford. Xx
- Overall: 9/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 9/10
Sep 11, 2020
Sharon S.
Great service even though bar manager was on his own that day.
Pub has such a lovely position right by the Weir but feel outdoor area could do with a bit of a refresh especially the path from car park to make more accessible and attractive.
- Overall: 6/10
- Food: 9/10
- Service: 3/10
- Ambience: 10/10
- Value: 5/10
Oct 10, 2022
Robert G.
Usually a massive fan. Food was great but service was non-chalent and gave the attitude of not actually caring. Service was also slow and haphazard. There's only so many times you can ask for a specific condiment to each member of staff and for nothing to back to us. There were also dirty glasses on the table. Usually a massive fan, but felt let down.
- Overall: 4/10
- Food: 7/10
- Service: 3/10
- Ambience: 6/10
- Value: 7/10
Apr 20, 2022
Mandy N.
Service tbh was pretty abnissal, although shown to seat, we had to ask staff if we had to order at bar or table service. Although table service we waited and to wait for our drinks, then asked twice if ordered food. Had to wait and wait for the bill. My fruend had fish in batter and part if it was hard, apparently the chef said that's normal and can't tell how it will cook, well in my 50+ years that's the first I've ever heard. Don't think I'll be going back for food, maybe a drink by the river on a nice sunny day. Need to get yr act in order if you want customers to come!
- Overall: 4/10
- Food: 4/10
- Service: 5/10
- Ambience: 4/10
- Value: 4/10
Jul 08, 2020
Ruth F.
My niece and I came to the Jolly Sailor for lunch, as it was a dry day we were able to sit in the garden. The food was served promptly, a chicken jalfrezi and a veggie curry. As much as we enjoyed the meal we both found it extremely difficult to digest and both suffered tummy troubles as a result
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 21, 2020
Rosemary L.
Was nervous about visiting due to previous posts absolutely nothing to worry about. We were bought a voucher for Xmas decided at the start of lockdown easing to use it to celebrate our wedding anniversary which happened to be a Wednesday was able to use it during eat out to help out. There was a very good menu selection customer service was excellent owner came over and spoke to us personally. Will definitely visit again and highly recommend.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 7/10
- Value: 10/10
Dec 27, 2021
Susan H.
First experience of dinning out for Christmas dinner, we thoroughly enjoyed it. Food was amazing and plenty of it, service was great , It wasn’t rushed giving a chance to digest everything and relax. The staff were pleasant and helpful. There was only one thing that we felt could have been better, it was the heating, it was very cold and people were dinning with coats on. If the place was warmer it would have been wonderful.
- Overall: 4/10
- Food: 5/10
- Service: 7/10
- Ambience: 5/10
- Value: 3/10
Jul 12, 2021
Margaret F.
Disappointing, it just lacked something!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 13, 2022
Rachel D.
We were warmly greeted and served by Charlotte for the evening, the service was fantastic throughout our visit and the food was very enjoyable so compliments to the chef, we would highly recommend the Jolly Sailer as it was relaxed dining with all expectations exceeded and plan to return again very soon.
- Overall: 8/10
- Food: 9/10
- Service: 9/10
- Ambience: 0/10
- Value: 0/10
Aug 01, 2020
Robert E.
Very enjoyable visit, much helped by sunshine. Very heloful staff.
- Overall: 10/10
- Food: 6/10
- Service: 4/10
- Ambience: 6/10
- Value: 5/10
Apr 05, 2023
Joseph P.
We waited at least 40 min
for the food - too long
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 21, 2022
Wendy B.
Lovely food. Quick service
Very polite and friendly staff
Will be returning!!!!
- Overall: 7/10
- Food: 8/10
- Service: 9/10
- Ambience: 7/10
- Value: 7/10
Jul 11, 2020
Christine J.
Efficient social distancing and staff were wearing masks so that was reassuring. However, the state of the menus was tatty, didn't look as if they'd been changed since before Covid! Chicken Korma was nice though perhaps not so creamy as usual. Grandson said his burger was rather greasy. Excellent service including water for our dog. Good value for money.